Oronzo Desk is the enterprise-grade service management platform built for high-growth teams. Manage incidents, changes, CMDB, SLAs and on-call — all in one powerful, beautifully designed workspace.
One platform to manage every aspect of service operations — from first ping to post-mortem, with precision and speed.
Auto-triage, smart routing, and priority escalation. Resolve incidents up to 60% faster with guided workflows and automated runbooks.
Risk-scored CAB workflows, rollback planning, and change window scheduling. Ship with confidence and a full audit trail.
A live, dependency-aware CMDB. Track hardware, software, cloud resources and their relationships. Know your infrastructure completely.
Define complex SLA policies per team, channel, or priority. Real-time breach prediction and automated escalation keep you always compliant.
Smart on-call rotations, escalation chains, and override management. Integrated with PagerDuty and OpsGenie. No more missed alerts.
AI-powered knowledge articles, auto-suggested resolutions, and a self-service portal. Deflect 40% of tickets before they're even raised.
Three streamlined steps that take you from chaos to clarity in minutes, not hours.
Tickets arrive via email, Slack, API, or portal. AI instantly classifies, prioritizes, and routes them to the right team — no manual triage needed.
Smart assignment based on skills, availability, and workload. Real-time collaboration, internal notes, and linked CIs keep everyone in sync.
Close the loop with customer notifications, SLA tracking, post-incident reviews, and knowledge article creation. Every incident makes you smarter.
Here's what our early customers say about Oronzo Desk.
Connect with the tools your team already uses. 50+ native integrations, REST API, and webhooks.
Detailed pricing will be shared soon. Reach out to us for early access or enterprise enquiries.
We're finalising our plans. Get in touch and we'll walk you through what works best for your team.
Contact us for pricingJoin the growing number of teams using Oronzo Desk to resolve faster, scale smarter, and deliver better — starting today.
Pricing details coming soon · Write to us at hello@oronzo.io